BiZZdesign Blog

Education and inspiration for business transformation

 
 
ArchiMate® 3.0 and Service Blueprints

posted by Marc Lankhorst & Adina Aldea on Sep 27, 2016

A useful technique for service design and innovation is the Service Blueprint. It is related to customer journey maps (see our previous blog) in its emphasis of customer touchpoints, but focuses more on the realization of services by underlying activities and less on the quality of the customer’s experience. A service blueprint provides a layered depiction of a service, showing from top to bottom:




BiZZdesign Customer South State Bank Wins Enterprise Architecture Award 2016

posted by BiZZdesign on Sep 23, 2016

A big congratulations goes out to our customer South State Bank for being chosen as a winner in this year's Forrester and InfoWorld Enterprise Architecture Awards 2016.




ArchiMate® 3.0 and Value Mapping

posted by Marc Lankhorst & Adina Aldea on Sep 22, 2016

In several previous blogs, we have outlined how you can use ArchiMate 3 in the context of business architecture and strategy development, such as Capability-Based Planning, and combining it with the Business Motivation Model, the Business Model Canvas and the Balanced Scorecard. In this blog, we continue with the series, looking at how you can describe value chains, value streams, and value networks.




ArchiMate® 3.0 and Customer Journey Maps

posted by Marc Lankhorst & Adina Aldea on Sep 19, 2016

A Customer Journey Map is a useful way to graphically represent the customer experience of an organization. It focuses on the touchpoints that characterize the customers’ interaction with the services of the organization and helps you to optimize this experience.




Change the Way You Handle Change

posted by Peter Matthijssen on Sep 14, 2016

Organizations have always had to adapt to change in order to stay relevant, but in today’s fast-paced market, change is more necessary than ever. The ‘Digital Enterprise’ requires major business transformations, delivered at speed. The ‘unfreeze-change-refreeze’ model, reasoning from a stable current to a desired future state, no longer applies. Organizations in the ‘New Normal’ are in a constant state of flux. How can you change the way you handle change?




Combining ArchiMate® 3.0 with Other Standards – UML / SysML / ERD

posted by Marc Lankhorst & Joost Niehof on Sep 8, 2016

As we stated in the introduction to this blog series, ArchiMate models can usefully be combined with models in other techniques, in order to zoom in on specific aspects of your enterprise. If these models are tied in to an overall enterprise architecture model in ArchiMate, an integrated model of the enterprise can be constructed that relates (sub)models from formerly separate domains in a meaningful way.




Combining ArchiMate® 3.0 with Other Standards – BPMN

posted by Marc Lankhorst & Joost Niehof on Sep 6, 2016

As we explained in the first blog of this series , the ArchiMate language is not intended to replace other standards and modeling approaches. For many domains, there are languages and techniques available that provide more detailed descriptions.




Combining ArchiMate® 3.0 with Other Standards – BMM / BS / BMC

posted by Marc Lankhorst & Joost Niehof on Sep 1, 2016

As we have described in our previous blog , the ArchiMate language is not intended to replace other standards and modeling approaches, but rather to connect them. In this blog, we will focus on relating ArchiMate to several management-oriented techniques: The Business Motivation Model, Balanced Scorecard, and Business Model Canvas.




Combining ArchiMate® 3.0 with Other Standards – Introduction

posted by Marc Lankhorst & Joost Niehof on Aug 30, 2016

The ArchiMate language is not intended to replace other standards and modeling approaches. For many domains, there are languages and techniques available that provide more detailed descriptions. Those languages, such as UML, BPMN and others, have a narrower scope (e.g. UML for specifying software, BPMN for business processes) than ArchiMate, but they lack concepts for relating these to other domains.




ArchiMate® 3.0 - Grouping and Junctions

posted by Marc Lankhorst & Henk Jonkers on Aug 25, 2016

In our previous blog, we outlined some of the most important changes in relationships in ArchiMate 3.0. But there is more… This blog will discuss changes relating to the Grouping and Junction concepts.